Cancellation policy
Subscription and cancellation policy
Our products are sold as a monthly subscription of a physical product. Each delivery is a 30-day supply, shipped to the address you give us.
Price and billing
$89.99 USD per month, charged on the anniversary of your first order. Shipping within the United States is included. Sales tax is added at checkout where applicable, based on your delivery address. There is no signup fee, membership fee or cancellation fee — $89.99 USD is the whole recurring charge.
Automatic renewal
Your subscription renews automatically at the price and interval above and continues until you cancel.
Cancelling
You can cancel at any time, with no notice period and no cancellation fee. Cancelling stops all future charges immediately. There is no minimum term and no cut-off deadline to meet.
If an order has already been dispatched when you cancel, that order is still covered by our 30-day money-back guarantee — see the Refund policy.
To cancel, use the link in your order confirmation email or email info@tbn.systems.
Changes to price or billing period
We will notify you in advance, by email, before any change to the price or the billing period takes effect, so that you can cancel beforehand if you choose. We will never change the price of an existing subscription without telling you first.
Failed payments
If a payment fails we may retry it. If it keeps failing we may pause or cancel the subscription, and we will email you.